Where revenue comes from

Who's coming in

Average completed-visit value by service.

What lifts your average ticket

How this period's appointments resolved.

Booking outcomes

{count} booked appointments worth {value}.

Upcoming bookings

By service and by specialist, this period.

Where revenue came from

{avg} / 5 average across {count, plural, one {# rating} other {# ratings}}

Customer satisfaction

This month

{day} {hour}:00 — {count, plural, one {# booking} other {# bookings}}

Busiest times

Cancellation counts by specialist and service this period.

Where cancellations happen

Payment status of appointments that required a deposit.

Deposit outcomes

No-show counts by specialist and service — spot the patterns worth a deposit or reminder.

Where no-shows happen

No completed or upcoming appointments in this window. Numbers appear as soon as bookings come in — or try a longer period.

Nothing to chart yet

Revenue, bookings, occupancy and client health — with a month forecast and the value Appointer brings back.

Analytics

Revenue & bookings

See revenue trends, occupancy, per-specialist performance, client mix, a month forecast, and the value Appointer brings back — on Pro.

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Ask anything about your portal — bookings, clients, revenue — and let the assistant act on it, with your OK. Available on Pro.

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Assistant

Untitled chat

Enter your email and we'll send you a link to set a new password.

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We're onboarding new businesses in small waves so every team gets the attention it deserves. Leave your email and we'll reach out with an invitation the moment a spot opens up.

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Pick up where you left off. Your calendar, clients, and workday are exactly where you left them.

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Calendar, clients, payments, and retention — all in one place, so you spend less time managing and more time doing what you do best.

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Create your account

Please verify your email — we sent a link to {email}.

Verify your email to unlock this

We're confirming your email address.

Verify your email

Thanks — we'll email you an invitation as soon as a spot opens up.

You're on the list

Join the waitlist and we'll send you an invitation as soon as we can.

No invite yet?

Couldn't generate brand

We read your site and pre-fill the controls below — you stay in control.

Generate from your website

The color of text and icons drawn on your brand color (buttons, badges). Auto picks a readable shade; switch to Custom if a light brand color makes it hard to read.

Text on accent

Brand color

embed snippet

Embed snippet

Font

Logo

Couldn't upload logo

Couldn't save branding

Shape

Sidebar treatment

Re-theme your public booking flow to match your brand. Changes apply to your booking link and the embeddable widget.

Branding

Edit draft

Name

New broadcast

{queued, plural, one {Send to # client} other {Send to # clients}}

Schedule this broadcast?

Send this broadcast?

Queued messages won't be sent. Messages already delivered stay delivered.

Cancel this broadcast?

Stop this broadcast?

Broadcast

The appointment will be marked as completed.

Complete appointment

The client will be notified by email. This can't be undone.

The client will be notified by email. Choose what happens to the deposit they paid.

Cancel this paid booking?

Cancel this appointment?

The appointment is finalized as a no-show. This counts toward the client's no-show rate and can't be undone.

Mark as no-show?

The full deposit is refunded to the client through the payment provider, and the 1.5% platform fee is reversed. This can't be undone.

Refund the deposit for this booking?

Stripe could not capture the deposit. The reservation was released automatically.

Deposit payment failed

Chargeback opened · {amount}

This cancelled booking still has a paid deposit. Refund it to the client or keep it.

Deposit still held

The client must complete an additional Stripe authentication step before this becomes booked.

Deposit needs 3-D Secure

A refund for this booking is being processed.

Refund in progress

Reschedule

Client snapshot

No appointments match “{query}”. Try a different search or clear it.

No matches

Try widening the date range, clearing filters, or scheduling a new appointment.

No appointments in this range

New client

New appointment

Manage and track appointments.

Appointments

Payment

The deposit was not returned to the client. Review and retry it in Settings → Payments → Needs attention.

The provider is still processing the reversal — it'll show as refunded once the money reaches the client.

Send email

Call

Recent conversations

Preferred contact order

This removes the link between the client and this messaging identity. They can link again from a fresh invite.

Unlink this channel?

Messaging channels

Lifecycle history

Notes & tags

Planned visits

This permanently removes the client's name, contact details, notes, tags and messaging channel links. Their appointment history and past conversations stay for your records. This can't be undone.

Delete client?

Export everything stored about this client — including linked messaging channels, conversations and broadcast history — or delete their personal data. Deleting anonymizes the client: the visit history and message records stay for your records, but the name, contact details and messaging channel links are removed permanently.

Data & privacy

Retention sends

Client details and history.

Summary

Visit history

Marketing SMS

Add a client

Possible duplicate clients

All appointments and history move onto {name}, and {count, plural, one {# duplicate record is} other {# duplicate records are}} permanently deleted. This can't be undone.

Merge these clients?

Try a different search, clear the lifecycle card, or switch off the Due filter.

No clients match these filters

Share your booking link — every booking adds a client to this list. You can also add one manually.

Your clients will appear here

Name (A–Z)

Everyone who's booked with you — bookings add clients here automatically.

Client book

Something went wrong

Window: last {count} days.

Revenue breakdown

Time travel, manual worker execution, and testing utilities.

Dev tools

Client lifecycle

Billing

Calendar

Clients

Integrations

Locations

Messages

Opportunities

Profile

Retention

Services

Staff

Time off

Revenue, retention, and what’s happening today.

Dashboard

API key created

Create API key

We'll stop delivering events to {url}. This can't be undone.

Delete this endpoint?

Send a test event or trigger a booking to see deliveries land here.

No deliveries yet

Recent deliveries

Add endpoint

Endpoint added

Edit endpoint

The key authenticates your code against this workspace. It's shown in full exactly once — store it like a password.

Create an API key

Copy the quick start below — your appointments, clients and services are one request away.

Make your first request

We POST a signed payload to your URL the moment a booking is created, moved or cancelled — no polling.

Add a webhook

How it works

Build custom integrations on the Appointer REST API — read and create appointments, manage clients, browse services and staff, and get signed webhooks the moment things change.

API & webhooks

Create a secret key to authenticate requests to the Appointer REST API. The full key is shown only once.

No API keys yet

API keys

Connect Appointer to the rest of your tools — sync bookings into your CRM or calendar the moment they change, or take bookings from your own website and app through the REST API.

Upgrade to {plan} to use the API

Quick start

Verify a webhook signature

{label} will stop working immediately and can't be restored. Any integration using it will start returning 401 Unauthorized.

Revoke this key?

Add an endpoint and choose the events you care about. We sign every delivery so you can verify it came from Appointer.

Appointer admin